Shipping & Cancellation Policy

 

Shipping & Cancellation Policy

• Orders are typically processed within 1-2 business days. However, duringhigh-demand periods, processing may take an additional few days.
• Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to monitor your shipment’s progress.
• We offer both standard and expressshipping services. Shipping costs and delivery times will be calculatedat checkout based on your location and chosen method.
• Please ensure that your shipping address is correct and complete. We are notresponsible for orders shipped to incorrect addresses provided by thecustomer.

Note: Please note that delivery times are estimates and may vary due to external factors such as weather conditions or carrier delays.

International Shipping:

We offer international shipping to selected locations. Shipping costs and delivery times will vary based on the destination.

Cancellation Policy

You can cancel your order within 24 hours of placing it by contacting our customer service team at support@theartarium.com

Note: Custom or personalized items are non-cancellable once production has started. This includes all custom sculptures and models designed specifically for you.